Terms of Service

Terms of Service

By accessing the Zayro website and making a purchase, you agree to the terms and conditions described below.
By shopping with us, you acknowledge and agree to all of the store's policies.

1. General Conditions

  • Zayro operates as an e-commerce store specializing in curating exclusive products, shipped directly by our international logistics partners.

  • We reserve the right to refuse orders or cancel purchases in specific cases, such as suspected fraud or inconsistency in customer data.

2. Purchase Processing

  • After payment confirmation, your order will be processed according to the deadlines informed in the Shipping Policy.

  • By placing an order, the customer undertakes to provide correct and complete delivery data.

3. Prices and Products

  • All prices are subject to change without prior notice, but we guarantee the agreed-upon value at the time of checkout.

  • Available products are subject to our suppliers' stock availability.

4. Deliveries

  • The customer acknowledges that delivery times are estimates and may vary due to external factors such as: customs inspection, strikes, and carrier delays.

  • Zayro guarantees order shipment and support until delivery.

5. Exchanges and Returns

  • The customer has up to 7 calendar days after receiving the product to request a return, as per the Consumer Protection Code.

  • To request, simply contact us via our official email. Full details are in the Refund Policy.

6. Disclaimer

  • Zayro is not responsible for any delays after the order has been shipped, as logistics are handled by third-party companies.

  • We are also not responsible for improper use of purchased products.

7. Intellectual Property

  • The content of this website, including texts, images, and trademarks, belongs to Zayro or its respective licensors.

  • It is forbidden to copy, reproduce, or distribute any content without prior authorization.

8. Jurisdiction

  • In the event of any dispute, the customer agrees that the competent court will be that of the consumer's city, as determined by the CDC (Consumer Protection Code) in Brazil.